Terms & Conditions

Shipping

We ship all watches using insured and trackable courier services. We aim to ship all orders within 48 hours of being placed (excluding weekends). For questions about shipping, delivery times or transportation, contact us and we will respond as quickly as we can. 

 

For more information, please visit our Shipping & Returns page.

Payment

VAT is included for orders within European Union. VAT and/or fees for import and/or customs are not included for orders outside the European Union - and shipments outside of the EU may be liable for such fees. The Winton Watch Company cannot be held liable for taxes, duty or any customs charges for orders shipped outside of the EU.

 

Payment Details 

The Winton Watch Company never stores or transfers any credit card information, and uses external payment gateways/services for e-commerce. External payment gateway/services partners handle card information and use technology that allow the identification of the cardholder. For further details, please contact us.

 

Warranty

The Winton Watch Company offers a two-year limited warranty on all watches, which covers manufacturing defects. The warranty does not cover damages that may occur from normal wear and tear and everyday use. The warranty is invalidated if the rear casing has been removed or tampered with in any way. For further details, please contact us.

Returns & Refunds

Under The Consumer Contracts Regulations, as a consumer, you have the right to cancel your purchase without specific reason within 14 days of receiving the goods, and are also entitled to a 28 day exchange period. The Winton Watch Company has a 30-day refund and exchange policy (from date of receipt) on all purchases. For further details, please contact us.

Please see our Shipping & Returns page for further information.